describes how we collect, use, and disclose information in connection with our website, mobile
application, and Comper™ devices (collectively, the “Services”). By using our Services, you are
agreeing to the terms of this Policy.
The personal and other information that we collect about you is controlled by COMPER, which is headquartered in Beijing, China. The information that we collect through or in connection with the Services may be transferred to and processed in China.
COMPER collects both “personal information” and “other information” about users. For purposes of this Policy, “other information” is information that the Company cannot directly associate with a specific person without the aid of additional information. By contrast, “personal information,” is information such as a name or email address that the Company can directly associate with a specific person or entity without additional information. When we combine other information with personal information, we treat all of the combined information as personal information.
You can visit the website without submitting any personal information. However, if you use certain features on the website or the Services, we will collect some personal information. Such information could include, for example, your name, email address, physical address, precise geo-location data, payment information, telephone number, gender, height, weight, and date of birth. Our online contact form also contains a “comments” field through which you may submit additional personal information.
We may also receive personal information from your social media or other third-party account provider (such as Facebook, Google, or Twitter) if you log into our Services using your social media account or link your social media or other account to the Services. In those circumstances, we may receive information from the third party, such as your email, username, and certain other information.
We may combine personal information collected through the Services with other information that third parties or we collect about you in other contexts—such as our communications with you via email. We will treat such combined information as personal information and protect it in accordance with this Policy.
We also collect other information through the Services. Such information may be collected passively using variously technologies, or via submission of data by devices configured to work with the Services. We may use such information to track, for example, your usage of the mobile application and COMPER™ devices. Other information may be collected in the following ways:
When you use the Services, we automatically receive and record certain information from your computer, mobile phone, or other devices. This may include data such as your IP address and domain name, the pages you visit or the features you use within the Services, the date and time of your activities on the Services, the files that you download, the URLs from the websites you visit before and after navigating to the Services, your software and hardware attributes (including operating system type and version, app version, device type, and device IDs), your browser type and version, your general geographic location (e.g., your city, state, or metropolitan region), and certain cookie information (see below). To obtain such information, we may use web logs or applications that recognize your computer or device and gather information about its online activity.
The Services or the emails that you receive from us may use an application known as a “web beacon” (also known as a “clear gif” or “pixel tag”). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include personal information. For example, it allows an email sender to determine whether a user has opened a particular email.
Third-party online tracking and interest-based advertising We also may partner with certain third parties to collect, analyze, and use some of the information described in this section. For example, we may allow third parties to set cookies or use web beacons on the website or in email communications from us. This information may be used for a variety of purposes, including online interest-based advertising, as discussed below (see the section entitled “Third-party analytics and interest-based advertising")
COMPER uses the information that we collect for a variety of purposes. If we have personal information about you, we may use it, for example: to respond to your questions or requests concerning the Services offered by us or our partners; to fulfill the terms of any agreement you have with us; to fulfill your requests for our services or otherwise complete a transaction that you initiate; to send you information about the Services and other topics that are likely to be of interest to you, including newsletters, updates, or other communications; to deliver confirmations, account information, notifications, and similar operational communications; to improve your user experience and the quality of our products and services; to comply with legal and/or regulatory requirements; and to manage our business.
We use the non-personal information that we collect for such purposes as: counting and recognizing users of the Services; analyzing how the Services are used; improving the Services and enhancing users’ experiences with the Services; creating new products and services or improving our existing products and services; enabling additional website analytics and research concerning the Services; and managing our business. COMPER may link information gathered using cookies and web beacons with personal information. But in that event, we will treat the combined information as personal information.
We also may use the personal and other information that we collect to send you marketing emails and promotional communications, including emails about the products and services offered by our partners or us. To opt-out of these communications, see “Choices and Access to Information” below.
We share your personal information and other information with other parties for a variety of purposes, as described below.
We may share personal and other information with our corporate affiliates for the purposes described in this Policy.
COMPER uses third-party service providers to help us manage and improve the Services. These service providers may collect and/or use your personal or other information to assist us in achieving the purposes discussed above in the section entitled “How we use the personal and other information that we collect.” For example, we use third parties to help us target and implement our email communications, host our website, collect payment for our products, and manage our information system. We also use third-party platforms to help us manage our relationships with the people and companies that use our services.
We may share your personal or other information with other third parties when necessary to fulfill your requests for services; to complete a transaction that you initiate; to meet the terms of any agreement that you have with us or our partners; or to manage our business.
The Services may enable you to directly share personal information with websites or services operated by third parties. For example, the website contains links to third-party websites that incorporate comment and social media features. The website also contains a Facebook “like” button and a Twitter “follow” button.f you choose to use these features, you may disclose your personal information not just to those third-party websites and services, but also to their users and the public more generally. Because we do not operate these third-party websites and services, we are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your personal and other information will be subject to the privacy policies of the third-party websites or services, and not this Policy.
Please note that any information and material you post or disclose on message boards, forums, online chat programs, profile pages, and blogs will become public information and may be available to users and to the general public. We urge you to be very careful when deciding to disclose your personal information, or any other information, online.
We may ask you to participate in surveys (processed by us or third parties) that help us understand your use of the Services. Any personal or other information provided to COMPER (or supplied by you or COMPER to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this Policy.
We also may use or share your personal or other information with third parties when we believe, in our sole discretion, that doing so is necessary:
· to comply with applicable law or a court order, subpoena, or other legal process;
· to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party;
· to establish, protect, or exercise our legal rights or defend against legal claims; or
· to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.
The Services also enable third parties to collect information through cookies, web beacons, and device identifiers, such as IDFA or Advertising ID, for use in online interest-based advertising. For example, third parties may use the fact that you visited our website or used our app to target online ads for COMPER to you on non-COMPER websites or mobile apps. In addition, our third-party advertising networks or we might use information about your use of the Services to help target non-COMPER advertisements to you on unaffiliated websites or mobile apps based on your online activity in general. For information about behavioral advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.
Our third-party providers and we may use collected information to establish connections among related web browsers and devices (such as smartphones, tablets, and computers) for advertising, analytics, attribution, and reporting purposes. We may match your browsers or devices if you log into the same online service on multiple devices or if your devices share similar attributes that support an inference that they are used by the same person or household. This means that information about your activity on websites or apps on your current browser or device may be combined and used with information collected from your other browsers or devices. For example, our third-party providers or we may use this information to deliver the same ad on multiple devices, to limit the number of times you see an ad across your devices, and to help measure the effectiveness of advertising campaigns across devices.
You may opt out of our third-party service providers’ interest-based advertising practices and cross-device technologies in web browsers and mobile apps by following the instructions below. Please note that the opt-out will apply only to the specific browser or device from which you opt out, and therefore you will need to opt out separately on all of your browsers and devices. If you delete or reset your cookies or mobile identifiers, change browsers, or use a different device, any opt-out cookie or tool may no longer work and you will have to opt out again.
· Web Browser Opt-Out. To opt out in web browsers, please visit:
· Network Advertising Initiative Consumer Opt-Out Page at www.networkadvertising.org/choices
· Digital Advertising Alliance Consumer Choice page at www.aboutads.info/choices
· Digital Advertising Alliance of Canada Consumer Choice page at www.youradchoices.ca/choices
· European Interactive Digital Advertising Alliance Choice page at www.youronlinechoices.eu
· Mobile Application Opt-Out. To opt out in mobile apps, please download and follow the instructions
provided in the Digital Advertising Alliance’s App Choices tool atv
www.aboutads.info/appchoices . In
addition, some mobile operating systems allow you to opt out by adjusting the advertising
preferences on your mobile device. For example: In iOS, visit Settings > Privacy > Advertising >
Limit Ad Tracking.
In Android, visit Settings > Google > Ads > Opt out of interest-based ads.
The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you also may set your browser to block cookies. Our website currently uses the World Press DoNotTrack plugin which will respond to “do not track” browser headers, you can also limit tracking through these third-party programs by taking the steps discussed above.
COMPER uses commercially reasonable physical, electronic, and procedural safeguards to protect your personal information against loss or unauthorized access, use, modification, or deletion. However, no security program is foolproof, and thus we cannot guarantee the absolute security of your personal or other information.
If you no longer wish to receive marketing communications from COMPER, please follow the “unsubscribe” instructions that are included at the bottom of each message or email us at email@example.com. We may still send you certain communications relating to the Services you use, such as service announcements and administrative messages.
You have the right and ability to edit certain account information on our Services at any time by logging into your account using the mobile application. Users may also have additional rights to access, review, correct, delete, or inquire about information that we hold about them. To make such a request, please send us an email at firstname.lastname@example.org. Please note that we may need to verify your identity or request additional information from you before we are able to comply with your request.
We retain information for as long as reasonably necessary to deliver our Services to you or to fulfill the purposes described in this Policy, or as required by law. To request the deletion of your personal information, please send us an email at email@example.com. We will make our best effort to delete all personal information about you. However, please note that certain information, including other information, may be retained in backup databases or for analytic purposes.
The Services are not directed to children under the age of 13, and COMPER does not knowingly collect personal information from anyone who is under the age of 13. We recommend that persons over 13 but under 18 years of age ask their parents for permission before using the Services or sending any information about themselves to anyone over the Internet.
If you have any questions or comments regarding our Policy, please feel free to contact us at any time at firstname.lastname@example.org