FAQ_SkinEnergy


Comper smart body fat scale is an easy way to track your body fat percentage, and the App will tell the compele story about your health.


The signal of Comper body fat scale is very low and is totally safe for everyone. However, the signal travels through the water in your body, people who have an imbalance of water in their bodies (including pregnant and menstruating women, or people using certain medications) may get fluctuating readings. If you use a pacemaker or other medical devices, you should NOT operate Comper body fat scale due to electrical impulses sent out by the scale. Always check with your doctor to be certain.


The sensor of Comper body fat scale is highly sensitive. When measuring, the body fat scale should be placed on a solid and flat ground. If the ground is not flat or placed on soft ground such as blankets and foam, the data will be inaccurate and there will be differences


For accurate body fat calculation, always measure in BARE FEET. Do NOT bend knees; keep your legs straight and slightly apart.


Comper body fat scale can be used in either metric or imperial measurements (height and weight) by changing unit setting via Comper App.


From Comper Health App, you can get weight, basal metabolic rate (BMR), body fat rate, body hydration, visceral fat rating, muscle mass, bone mass, body mass index (BMI), protein content and body age calculated from your health data.


Men are built differently from women. Genetically, men’s bodies are adapted to develop and hold muscle tissue – A woman’s body is designed to hold fat for child bearing. A man who is exactly the same height and weight as a woman will have more muscle mass and less fat mass than she does.


We recommend you take the measurement in the morning before you exercise, eat, drink or take a shower. This will give you opportunity to develop a trend and a good comparison by day.


Please wipe the surface of body fat scale with wet cloth and mild detergent. Do not touch organic solvent and other chemicals.


(1) Please open the App and restart the Bluetooth before stand on the body fat scale; (2) When the battery of body fat scale runs out of power, it may be unable to bind. Please change the battery and bind again.


Comper body fat scale is with BLE Bluetooth chip 4.2 and up.


For iOS, Comper App is supported by iOS 9.0 and up. For Android, Comper App is supported by Android 4.3 and up.